.png)
What are the consumer trends in e-commerce, and how can we respond to them?
May 20, 2025 — 02:10 pm - 2:20 PMPlénière 2025 - Auditorium
Description
In 2024, 17% of sales worldwide were made online, and by 2029 these figures are expected to rise to over 21%. At this plenary session, we'll be looking at the latest consumer trends in e-commerce, and how to respond to them. The most common customer frustrations, buying behaviour, AI in e-commerce... We'll tell you all about the trends for 2025!
